Paragon One

[Contract] Due to confidentiality, some information has been omitted
June 2020 - October 2020

BACKGROUND

Paragon One is an EdTech company bridging the gap between academic learning and career success through remote externships.

How is pARAGON oNE solving the needs?

Paragon One develops students’ career skills and credentials faster through real work experiences with companies. It is hard for most students to find meaningful work experiences and build skills during school. This is because it takes most companies a lot of time and resources to train and manage students. We believe that the future of skill development for students will include the merging of the companies with higher education. 

Our platform runs remote externships which are like internships but more accessible, flexible, and with structured training. Through our platform, students learn about industries, complete project work, get mentorship, and earn skill-based credentials.

We are automating much of what students want in a real internship when either distance is an issue or companies have few resources to tend to students. Companies can also manage their projects and see the best student work through a dedicated dashboard.

MY ROLE

Student User Experience

• Conducting interviews with alumni and current students to understand their pain points

• Collaboration with the Operations, Marketing and Engineering to create an automated onboarding process through emails and platform for a consistent user journey and improve overall efficiency

• Curating a customised student journey within the learner platform based on their needs and interests
  

Website Strategy

• Working on overall website strategy with CEO and Product Marketing to ensure the value proposition is well explained for all customer personas

• Implementation of the website using WebFlow
  

Onboarding and Off-boarding Automation

• Taking the information from the different sources to produce an automation stream to increase the internal productivity and the user experience on the student side.

• Utilising applications to connect the the full onboarding and offboarding process.

  • Customer.io - automated messaging

  • Survicate - integrated questionnaire/survey app

  • Retool - no code platform

  • Bubble.io - build web apps without code

Product Demonstration for Events

Producing an interactive activity for non users to better understand what Paragon One offers and how it is beneficial for them or their student.